Accessible public transport--when will the dream become a reality?

This is a paper concerning the transport needs of people with disabilities. Whilst tracing to date the development of Dial-a-Ride, the door-to-door transport service for the disabled, it also examines the future of Dial-a-Ride and explores what progress is still to be achieved in the field of transport. The paper draws upon recent research undertaken by the London Dial-a-Ride Users' Association, the representative body of London Dial-a-Ride users.