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A Transparent Tracking System for Competency-Based Orientation: One Children's Hospital Transport Unit Experience
Kirsten A Hickerson1, Paula M Agosto, Jean Anne Cieplinski
1Kirsten A. Hickerson, DNP, RN, CEN, is Practice Assistant Professor and Vice Chair, Family and Community Nursing, University of Pennsylvania School of Nursing, Philadelphia. Paula M. Agosto, MHA, RN, is Senior Vice President and Chief Nursing Officer, Children's Hospital of Philadelphia, Pennsylvania. Jean Anne Cieplinski, MSN, RN, NEA-BC, is Interim Senior Director, Critical Care and Emergency Transport Nursing, Children's Hospital of Philadelphia, Pennsylvania. Larissa Hutchins, RN, MSN, CCRN, CCNS, is Director of Nursing, Professional Development, Simulation and Emergency Care, Children's Hospital of Philadelphia, Pennsylvania. Lisa Squires, BSN, RN, CCRN, PHRN, is Clinical Nurse, Emergency Transport Team, Children's Hospital of Philadelphia, Pennsylvania. Nicholas Tsarouhas, MD, is Medical Director, CHOP Transport Team; Attending Physician, Emergency Medicine, Children's Hospital of Philadelphia; and Professor of Clinical Pediatrics, Perelman School of Medicine at the University of Pennsylvania, Philadelphia.
Abstract:
When nurses are hired for positions that require lengthy, highly specialized in-house orientation, their failure to complete orientation on time can lead to staffing shortages. In this article, we report the use of a transparent tracking system to monitor nurses' progress through a competency-based orientation program. By monitoring progress and detecting lapses, immediate remediation can be offered to those who need it, and staffing shortages thereby are avoided.