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Collaboration among eldercare workers: barriers, facilitators and supporting processes.

Louise M Jakobsen1, Karen Albertsen2, Anette F B Jorgensen1

  • 1National Research Centre for the Working Environment, Copenhagen, Denmark.

Scandinavian Journal of Caring Sciences
|May 5, 2018
PubMed
Summary
This summary is machine-generated.

Effective collaboration among eldercare workers is crucial for retaining staff and ensuring quality resident care. Addressing divisions and actively managing relationships are key facilitators for successful teamwork in eldercare settings.

Keywords:
care workcollaborationeldercaremanagementqualitative

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Area of Science:

  • Gerontology
  • Healthcare Management
  • Organizational Psychology

Background:

  • High-quality eldercare relies on effective collaboration among care workers.
  • Retaining qualified staff is a significant challenge in eldercare facilities.

Purpose of the Study:

  • Identify barriers and facilitators of collaboration among eldercare workers.
  • Describe processes that lead to well-functioning collaboration in eldercare.

Main Methods:

  • Focus group data collected from 33 eldercare workers across seven Danish eldercare homes.
  • Qualitative analysis of discussions on collaboration dynamics.

Main Results:

  • Formal and informal divisions among care workers hinder collaboration.
  • Active management of social and professional relations by staff and managers is essential.
  • Managers play a critical role in establishing a supportive framework for collaboration.

Conclusions:

  • Addressing divisions and fostering positive relationships are vital for effective eldercare teamwork.
  • Managerial support, including clear guidelines, conflict resolution, and attentiveness to staff, is indispensable.
  • Proactive strategies are needed to enhance collaboration and improve resident care quality.