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Near Misses in Financial Trading: Skills for Capturing and Averting Error
Meghan Leaver1,2, Alex Griffiths2, Tom Reader2
1University of Oxford, Oxford, United Kingdom.
Human Factors
|May 10, 2018
Summary
Near-miss incidents in financial trading reveal that teamwork and situation awareness are key to preventing errors. These operator skills act as a crucial defense against trading floor mistakes.
Area of Science:
- Financial Risk Management
- Human Factors in Finance
- Organizational Safety
Background:
- Analysis of near-miss incidents in financial trading organizations.
- Utilizes the Financial Incident Analysis System for data collection.
- Focuses on nontechnical skills and systems for error detection and prevention.
Purpose of the Study:
- To identify operator skills and systems involved in near-miss incidents.
- To analyze patterns and trends in near-miss data.
- To explore the relationship between specific skills/systems and error types.
Main Methods:
- Analysis of 1,000 near-miss incidents.
- Statistical methods including distribution, mean, chi-square, and associative analysis.
- Reliability assessment of the data.
Main Results:
- Slips/lapses (52%) and human-computer interface issues (21%) are primary error causes.
- Teamwork (65%) and situation awareness (46%) are critical for error prevention.
- Situation awareness and teamwork skills are consistently used to detect and prevent errors, regardless of cause.
Conclusions:
- Situation awareness and teamwork skills serve as a universal "last line" of defense.
- Incident-monitoring data can be analyzed using a "Safety-II" approach.
- Findings inform risk amelioration in financial trading with implications for management and regulation.
Keywords:
accidentscognitionhuman errorsafety culture and behavior changesituation awarenesssocial processesteam collaborationteams and groupsMore Related Videos
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