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Caring for the healthcare professional.
Keith Adamson1,2, Nancy Searl2, Sonia Sengsavang2,3
1University of Toronto , Toronto, Canada.
Journal of Health Organization and Management
|May 18, 2018
Summary
Schwartz Rounds (SR) implementation in a pediatric hospital positively impacted staff well-being and communication. This quality improvement initiative supports clinicians in processing the emotional impact of care, reducing compassion fatigue risk.
Area of Science:
- Healthcare Management
- Quality Improvement
- Clinical Psychology
Background:
- Hospitals require systematic employee support to foster a resilient care culture.
- Schwartz Rounds (SR) are recognized as a priority for clinician well-being.
- Implementing SR addresses the socio-emotional impact of providing care.
Purpose of the Study:
- To describe the implementation of Schwartz Rounds (SR) in a Canadian pediatric rehabilitation hospital.
- To evaluate the impact of SR on clinicians' socio-emotional well-being.
- To assess SR's role in fostering a supportive healthcare culture.
Main Methods:
- A quantitative descriptive study design was employed.
- Online surveys were administered at four assessment points (SR1-SR4) post-implementation.
- A total of 571 responses were collected from clinicians.
Main Results:
- Over 92% of attendees reported a positive impact and relevance of SR.
- Attendees showed significantly increased communication with co-workers (p<0.001).
- Attendees reported more personal conversations with supervisors and enhanced perspective-taking.
Conclusions:
- SR effectively supports clinicians in processing the emotional aspects of care.
- SR implementation can mitigate compassion fatigue and enhance the emotional healthcare culture.
- Prioritizing care provider well-being is crucial for quality patient care.
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