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A Moderated e-Forum for Adults With Cardiovascular Disease: Usability Study.
Rika Tanaka1, Anita Banerjee1, Jelena Surikova1
1Cardiac eHealth and Behavioural Cardiology Research Unit, Peter Munk Cardiac Centre, University Health Network, Toronto, ON, Canada.
JMIR Human Factors
|May 20, 2018
Summary
This study found the e-Forum, a web-based platform, to be a usable tool for cardiac patients. The e-Forum supports long-term self-care adherence and lifestyle changes for better health management.
Area of Science:
- Cardiology
- Digital Health
- Human-Computer Interaction
Background:
- Self-care is crucial for managing cardiovascular disease and hypertension.
- Long-term adherence to self-care recommendations is a challenge for cardiac patients.
- Moderated online forums show promise in supporting heart-healthy behaviors.
Purpose of the Study:
- To assess the usability of the newly designed e-Forum user interface.
- To gather user satisfaction and feedback on key features of the e-Forum.
Main Methods:
- Iterative design and usability testing of the e-Forum with cardiac patients.
- Goal-oriented tasks and feedback interviews were conducted.
- Content analysis of user feedback identified themes in layout, navigation, and content.
Main Results:
- 13 cardiac patients participated in 3 rounds of testing.
- High user satisfaction and perceived usefulness of the e-Forum were reported.
- Improvements in satisfaction, layout, and reductions in errors and negative comments were observed over testing rounds.
Conclusions:
- The e-Forum's user interface is usable and well-received by cardiac patients.
- The e-Forum is a promising tool for fostering an online community and supporting long-term behavior change in cardiac patients.
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