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Increasing nurses' emotional intelligence with a brief intervention.

Desirée Kozlowski1, Marie Hutchinson2, John Hurley2

  • 1Discipline of Psychology, School of Health and Human Sciences, Southern Cross University, Hogbin Drive, Coffs Harbour, NSW, Australia.

Applied Nursing Research : ANR
|June 2, 2018
PubMed
Summary
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A brief emotional intelligence (EI) training program significantly increased EI scores in registered nurses. This low-cost intervention shows promise for enhancing nursing staff capabilities in real-world settings.

Area of Science:

  • Nursing Education
  • Healthcare Professional Development
  • Psychology

Background:

  • Emotional intelligence (EI) offers significant personal, professional, and social advantages.
  • EI has numerous applications in nursing education and clinical practice.
  • Empirical evidence for the effectiveness of EI training in nursing is limited.

Purpose of the Study:

  • To evaluate the impact of a brief EI training program on registered nurses.
  • To assess the efficacy of a targeted EI intervention in a nursing context.

Main Methods:

  • A quasi-experimental study design was employed with a trained group and a matched control group (n=60).
  • EI was measured before (T1) and three months after (T2) the training intervention.
  • The EI training comprised a 5-hour workshop, a 30-minute feedback session, and SMS reminders.
Keywords:
EducationEmotional intelligenceEmotional labor

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Main Results:

  • The trained group demonstrated a significant increase in EI scores from T1 to T2.
  • The control group did not exhibit a significant change in EI scores.
  • The training intervention proved effective in enhancing nurses' emotional intelligence.

Conclusions:

  • This pilot study provides evidence for the applicability and efficacy of a low-cost EI training for nursing staff.
  • The findings support the integration of EI training into nursing practice and education.
  • The intervention is suitable for real-world healthcare settings.