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Identifying How Patient Portals May Be Effectively Used Among Mental Health Populations to Support Digital Inclusion:
Gillian Strudwick1, Richard Booth2, John Strauss1
1Information Management Group, Centre for Addiction and Mental Health, Toronto, Canada.
Abstract:
Patient portals are secure online websites that allow patients access to their medical information from a particular healthcare organization. Currently, it is unknown how this technology can best be used to support patients with mental illness, and what types of indicators of portal adoption are meaningful to these patients. This study addresses this gap in our knowledge by obtaining the perspectives on this topic from patients, family members and Peer Support Workers.
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