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An Empirical Study Analyzing Job Productivity in Toxic Workplace Environments
Amna Anjum1, Xu Ming2, Ahmed Faisal Siddiqi3
1Glorious Sun School of Business and Management, Donghua University Shanghai, Shanghai 200051, China. amnaeem14@gmail.com.
A toxic workplace environment, including ostracism, incivility, harassment, and bullying, significantly harms employee job productivity. Job burnout acts as a key mediator in this negative relationship, highlighting the need for intervention.
Area of Science:
- Organizational Psychology
- Human Resource Management
Background:
- Toxic workplace environments negatively affect employee performance.
- Understanding the multifaceted nature of toxicity is crucial for organizational well-being.
Purpose of the Study:
- To empirically determine the impact of a toxic workplace environment on employee job productivity.
- To investigate the mediating role of job burnout in this relationship.
Main Methods:
- Quantitative study involving 300 questionnaires distributed to university staff in Pakistan (89% response rate).
- Statistical analysis using AMOS 22, including Confirmatory Factor Analysis (CFA) and the Hayes mediation approach.
- Examined dimensions of toxicity: ostracism, incivility, harassment, and bullying.
Main Results:
- Ostracism, incivility, harassment, and bullying demonstrated significant direct negative effects on job productivity.
- Job burnout was confirmed as a significant statistical mediator between toxic workplace dimensions and job productivity.
Conclusions:
- Organizations must address and eliminate factors contributing to toxic workplace environments for sustained success.
- Findings provide practical implications for managers to implement policies enhancing employee productivity.
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