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[Satisfaction of a pharmacovigilance declaration support network in general practice]
Damien Driot1, Lucile Figuet1, Jordan Birebent1
1Département universitaire de médecine générale, faculté de médecine de Toulouse, université Paul Sabatier, 133, route de Narbonne, 31062 Toulouse, France.
General practitioners (GPs) reported high satisfaction with a pharmacovigilance support network using clinical research assistants (CRAs) for adverse drug reaction (ADR) reporting. This network facilitated ADR declarations and improved patient care vigilance.
Area of Science:
- Pharmacovigilance
- Clinical Research
- General Practice
Background:
- General practitioners (GPs) in France are mandated to report adverse drug reactions (ADRs), yet report few.
- A pharmacovigilance support network utilizing clinical research assistants (CRAs) was implemented in the Midi-Pyrénées region.
Purpose of the Study:
- To evaluate the satisfaction of GPs participating in a pharmacovigilance ADR declaration support network.
- To assess the impact of a CRA-led support system on ADR reporting practices.
Main Methods:
- A satisfaction questionnaire was distributed to 59 active GPs in the network in November 2016.
- 44 GPs responded to the survey, providing data on their experience with the CRA support system.
Main Results:
- Overall GP satisfaction was high, rated 9/10.
- CRAs were highly appreciated for personalized help (89%), time-loss reduction (90%), and improved communication with pharmacovigilance departments (85%).
- Most GPs intended to continue ADR reporting, with 83% preferring the CRA method.
Conclusions:
- The pharmacovigilance CRA network achieved high GP satisfaction.
- The network likely contributes to an observed increase in ADR reporting in the Midi-Pyrénées region.
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