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Nursing team communication in a medical ward
Priscilla Valladares Broca1, Márcia de Assunção Ferreira1
1Fundamental Nursing Department, Anna Nery Nursing School, niversidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil.
Effective nursing communication relies on dialogue, guided by emotions and team integration. This ensures mutual understanding and successful interpersonal relationships within healthcare teams.
Area of Science:
- Nursing Science
- Healthcare Communication
- Organizational Psychology
Background:
- Effective communication is critical for nursing team performance and patient safety.
- Understanding the core elements of nursing communication is essential for improving healthcare delivery.
- Theoretical frameworks, such as those by Berlo and King, can illuminate communication dynamics.
Purpose of the Study:
- To identify and describe the key components of effective nursing team communication.
- To analyze these communication elements through the theoretical lenses of Berlo and King.
- To enhance the understanding of interpersonal relationships within nursing teams.
Main Methods:
- Qualitative study employing a convergent research approach.
- Data collected via semi-structured interviews with 25 nursing professionals.
- Thematic content analysis used to interpret interview data.
Main Results:
- Dialogue emerges as the central element for consolidating communication and interpersonal relationships.
- Emotions, feelings, and team integration significantly guide the communication process.
- Successful interaction is a direct consequence of effective dialogue.
Conclusions:
- Effective dialogue, validated by both sender and receiver, is crucial for achieving communication objectives.
- Reciprocal understanding in nursing teams is attained through validated, interactive dialogue.
- Strengthening interpersonal relationships is contingent upon effective communication processes.
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