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Users' satisfaction with hearing aids
D R Cunningham1, K S Merle, J Drake
1University of Rochester Medical Center, Strong Memorial Hospital.
Abstract:
Seventy-one hearing aid users were surveyed two years after their initial fitting to determine whether they (1) wore the hearing aid(s) prescribed, (2) were satisfied with their aid(s), (3) had specific complaints about their aid(s), and (4) would recommend that a hearing-impaired friend or relative go through the same hearing aid selection process. Ninety-six percent of the respondents obtained that aid that we recommended. Eighty-eight percent were "very satisfied" or "satisfied" with the help that their aid(s) provided. Eighty-two percent would recommend that a hearing-impaired friend or relative go directly to a "hearing specialist" for assistance when selecting a hearing aid.