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Evaluating patient satisfaction with pharmacist-administered long-acting injectable antipsychotics in the community
Objective:
To evaluate patient satisfaction with pharmacist-administered long-acting injectable antipsychotics (LAIAs) in the community pharmacy.
Design:
Prospective survey.
Setting:
Albertsons Companies community pharmacies during December 2016 to February 2017.
Participants:
Patients receiving LAIAs at participating pharmacies.
Main Outcome Measures:
A survey assessed patients' satisfaction with pharmacist-administered LAIAs in the community pharmacy.
Results:
LAIA recipients (N = 104) reported satisfaction with community pharmacist-administered LAIAs. Participants who had received the service at other types of health clinics (N = 57) also reported higher satisfaction with current service compared to a similar service received elsewhere. Participants indicated that they would recommend service to others and that service was more convenient than a similar service received in an alternative setting. There was not a statistically significant relationship between patient demographic characteristics and likelihood of recommending service to others.
Conclusion:
Patients were satisfied with a pharmacist-administered LAIA service in the community pharmacy, and they found it more convenient than similar services provided elsewhere.
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