Postdischarge engagement decreased hospital readmissions in Medicaid populations

Wanzhen Gao1, David Keleti, Thomas P Donia

  • 1AmeriHealth Caritas Family of Companies, 200 Stevens Dr, Philadelphia, PA 19113.

Abstract

Insights

Managed care organizations reduced hospital readmissions in at-risk Medicaid populations through postdischarge engagement. Higher engagement frequency correlated with lower readmission rates, showing a significant impact on patient outcomes.

Area of Science:

  • Health Services Research
  • Public Health
  • Health Policy

Background:

  • High hospital readmission rates pose a significant burden on healthcare systems, particularly for at-risk populations like Medicaid beneficiaries with chronic conditions.
  • Managed care organizations (MCOs) are increasingly implementing interventions to mitigate readmissions, but the specific impact of postdischarge engagement requires further investigation.

Purpose of the Study:

  • To evaluate the effectiveness of MCO-implemented postdischarge engagement strategies in reducing 30-day hospital readmissions among at-risk Medicaid populations.
  • To determine the association between the frequency of postdischarge engagement and the likelihood of hospital readmissions.

Main Methods:

  • A prospective cohort study analyzed one year of member claims data following a 2014 intervention period.
  • Postdischarge engagement interventions were implemented for Medicaid members with chronic conditions.
  • Bivariable and multivariable generalized estimating equation analyses quantified readmission rates at baseline and post-intervention.

Main Results:

  • Postdischarge engagement rates significantly increased post-intervention, while provider follow-up rates remained stable.
  • Enterprise-wide weighted readmission rates decreased by 10.1% (P < .01), with significant reductions in 3 of 6 MCOs.
  • Members successfully engaged post-discharge showed a 33% decrease in 30-day readmissions enterprise-wide (aOR, 0.67; 95% CI, 0.62-0.73).

Conclusions:

  • Postdischarge engagement, as part of multifaceted MCO interventions, significantly reduced hospital readmissions in at-risk Medicaid populations.
  • The frequency of postdischarge engagement was proportionally associated with decreased readmission likelihood at both enterprise-wide and plan levels.
  • This study reports a novel outcome demonstrating the positive impact of engagement frequency on readmission reduction in this vulnerable group.

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