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Finger Prick to Finger Tip: Use of Mobile Phone Technology to Send PKU Blood Results
Anne Clark1, Deirdre Deverell2, Emma Corcoran1
1National Centre for Inherited Metabolic Disorders, Temple Street Children's University Hospital, Dublin, Ireland.
Insights
A new texting system improved efficiency for managing phenylalanine (Phe) levels in phenylketonuria (PKU) patients. The system saved dietetic time and costs, though it did not significantly impact Phe levels or testing frequency.
Area of Science:
- Metabolic Disorders
- Health Informatics
- Patient Management
Background:
- The National Centre for Inherited Metabolic Disorders (NCIMD) manages approximately 120 phenylalanine (Phe) levels weekly.
- A review indicated only 52% of Phe results were within the target range, suggesting a need for improved management.
- Managing phenylketonuria (PKU) requires consistent monitoring of Phe levels.
Purpose of the Study:
- To develop and evaluate a novel texting system for communicating Phe levels to PKU patients.
- To assess the system's impact on dietetic efficiency, patient satisfaction, and clinical outcomes.
- To determine the cost-effectiveness and time savings associated with the PKU texting system.
Main Methods:
- Collaboration between ICT, metabolic laboratory, and dietitians led to the development of a PKU texting system.
- The system was piloted and then offered to PKU patients over 2 years old.
- Patient demographics were matched with mobile numbers for secure communication via a web portal and SMS service.
- A patient survey in 2017 assessed satisfaction and perceived impact on dietary compliance.
Main Results:
- The PKU texting system is currently used by approximately 290 patients/families.
- Patient surveys showed high satisfaction (87% excellent/very good) and perceived time savings (94%).
- Over 21 months, the system resulted in savings of €3,275 and 580 hours of dietetic time.
- No significant effect on Phe levels or sampling frequency was observed two years post-implementation.
Conclusions:
- The PKU texting system is a highly effective quality improvement initiative for enhancing communication and efficiency in managing PKU.
- The system demonstrates significant time and cost savings for dietetic services.
- While improving operational efficiency, the system's impact on direct clinical outcomes (Phe levels) requires further investigation.
Abstract:
The Metabolic Dietetic Team in the National Centre for Inherited Metabolic Disorders (NCIMD) in Ireland deals with approximately 120 weekly phenylalanine (Phe) levels for both adults and children. A review of 500 Phe levels highlighted that 52% of the results were within the target range. Collaboration between information and communication technologies (ICT) departments, metabolic laboratory, and metabolic dietitians enabled the development of the PKU texting system. Following a successful pilot study, the system was then offered to all PKU patients aged over 2 years. The Phe is analysed and authorised on the laboratory system. The demographics are matched with the patient mobile phone number. Text messages are then validated and sent by the dietitian via a web portal using the Defero SMS texting service. Approximately 290 patients/families currently use the texting system. In order to assess the effectiveness of this quality improvement initiative, a patient survey was carried out in 2017. This showed 87% rated the system as either very good or excellent. 94% agreed it was time saving. 84% felt there was no influence on dietary compliance. Analysis of financial implications on dietetic time over 21 months revealed savings of €3,275 and 580 hours of dietetic time. There is no evidence, two years after implementation, that the system has had an effect on either the Phe levels in terms of recommended range or frequency of sampling.
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