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Using Voice-Activated Conversational Interfaces for Reporting Patient Safety Incidents: A Technical Feasibility and

Owen Sun1, Jessica Chen1, Farah Magrabi1

  • 1Centre for Health Informatics, Australian Institute of Health Innovation, Faculty of Medicine and Health Sciences, Macquarie University, Australia.

Studies in Health Technology and Informatics
|July 25, 2018
PubMed
Summary

This study explored using voice-activated conversational interfaces for patient safety incident reporting. While technically feasible and usable, privacy concerns in clinical settings limit current application for sensitive safety issue reporting.

Keywords:
Artificial IntelligenceConversational agentDialogue systemPatient Safety

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