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Understanding the causes of prescribing errors from a behavioural perspective.
Douha F Bannan1, Mohammed A Aseeri2, Aeshah AlAzmi3
1Faculty of Pharmacy, King Abdulaziz University, Jeddah, Saudi Arabia; School of Health Science, Division of Pharmacy and Optometry, University of Manchester, Manchester, UK.
Prescribing errors (PEs) stem from prescriber behaviors, not just actions. Understanding these behaviors using the COM-B model reveals key factors like insufficient skills, poor information access, and workload pressures contributing to PEs in pediatric oncology.
Area of Science:
- Medical Safety
- Behavioral Science
- Pediatric Oncology
Background:
- Prescribing errors (PEs) remain a persistent challenge in healthcare despite numerous interventions.
- Understanding the underlying prescriber behaviors is crucial for developing effective error reduction strategies.
Purpose of the Study:
- To explore the behaviors contributing to PEs in senior doctors within a pediatric inpatient oncology ward.
- To apply the Capability, Opportunity, Motivation - Behavior (COM-B) model to analyze these behaviors.
Main Methods:
- A qualitative approach was employed in a 26-bed pediatric oncology ward.
- Error data were collected over two months and discussed in focus groups with prescribers.
- Thematic analysis was used to identify behavioral factors using the COM-B model.
Main Results:
- Capability-related behaviors included insufficient skills and knowledge leading to incorrect prescribing.
- Opportunity-related behaviors involved poor patient information access, heavy workload, and interruptions.
- Motivation-related behaviors included over-reliance on recommendations and task prioritization conflicts.
Conclusions:
- The COM-B model offers a novel perspective for identifying the sources of PEs.
- Future interventions should map identified behavioral factors to targeted intervention functions and policies for improved success.
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