[Communication in health.]
Vincenza Gianfredi1, Chiara Grisci1, Daniele Nucci2
1Scuola di Specializzazione in Igiene e Medicina Preventiva, Dipartimento di Medicina Sperimentale, Università di Perugia.
Abstract:
Communication in health is an emerging and constantly evolving topic, taking more and more new aspects and concepts over time. The objective of this work is to present, through a narrative review, the most important aspects of communication in health field. Communication in health traditionally is known as interpersonal communication between health care workers and patients. In reality, it also includes the community one with the population (e.g., through the media), as well as with users of health service (e.g., complaint management). Moreover, it promotes both social responsibility and citizen's empowerment because communication directs the institutions, the third sector and the profit companies towards the values of social cohesion and sustainable development. Adequate communication strategies can contribute to reduce the environmental, cultural and socio-economic barriers that hinder the knowledge and the conscious adoption of behaviours that promote health.
Related Concept Videos
Communication
Communication
Neuronal Communication
Therapeutic Communication
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Health Literacy
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...


