Related Experiment Video
Updated: Feb 5, 2026

E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
Quality indicators and patient satisfaction in colonoscopy.
María José Fernández-Landa1, Adrián Hugo Aginagalde2, Eunate Arana-Arri3
1Centro Coordinador del Programa de Cribado de Cáncer Colorrectal, Bilbao, España.
Patient satisfaction with colonoscopy is linked to shorter wait times, positive preparation experiences, and no pain during the procedure. Improving these factors can enhance the overall colonoscopy experience and quality.
Area of Science:
- Gastroenterology
- Health Services Research
Background:
- Colonoscopy is a key diagnostic and therapeutic tool for colorectal cancer.
- Monitoring patient experience is crucial for improving colonoscopy quality.
Purpose of the Study:
- To investigate factors influencing patient experience during colonoscopy.
- To assess the relationship between patient experience and Clinical Practice Guidelines quality indicators.
Main Methods:
- An observational cross-sectional study involving 432 participants (aged 40-75) who underwent colonoscopy.
- Utilized adapted mGHAA-9 questionnaire and clinical history for data collection.
- Employed univariate and multivariate logistic regression analysis.
Main Results:
- Patient satisfaction correlated with short waiting times (OR=3.80), positive preparation experience (OR=7.34), and absence of pain (OR=3.71).
- Older age (>55 years, OR=2.60) and examination at a tertiary hospital (OR=2.81) were also associated with higher satisfaction.
- The adapted mGHAA-9 questionnaire proved effective in evaluating patient experience.
Conclusions:
- The adapted mGHAA-9 questionnaire is a valuable tool for assessing patient experience in colonoscopy.
- Areas for improvement include waiting times, bowel preparation quality, and post-procedure issues.
- Interventions targeting these aspects are recommended to enhance patient experience and colonoscopy quality.
Related Concept Videos
Indicators
Endoscopic Procedures II: Colonoscopy
Quality Control
Quality control helps track data, visualize trends, and identify variations, making it easier to detect deviations that may affect the accuracy of an analysis. One way to do this is by generating a quality control chart, which...
Quality Assurance
Quality of Water
Mechanical Ventilation I: Indication and Settings

