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Examining the Appropriateness and Motivations Behind Low-Acuity Pediatric Emergency Department Visits
Maya Haasz, Daniel Ostro1, Dennis Scolnik2
1Department of Pediatrics, Mackenzie Richmond Hill Hospital, Richmond Hill.
Insights
Many pediatric emergency department (PED) visits are for non-urgent issues, often due to limited access to primary care physicians during off-hours and difficulty obtaining tests. Addressing these barriers can reduce PED overcrowding.
Area of Science:
- Pediatric Emergency Medicine
- Healthcare Access
- Public Health Policy
Background:
- High patient volumes in pediatric emergency departments (PEDs) negatively impact care quality.
- Understanding patient motivations for seeking care in PEDs is crucial for resource allocation and system improvement.
Purpose of the Study:
- To assess the motivations behind pediatric emergency department visits that could have been managed by a primary care physician.
- To identify factors contributing to the overuse of PEDs for non-urgent conditions.
Main Methods:
- A convenience sample of 635 patients with high triage scores (4 or 5) presenting to a PED in 2011 was surveyed.
- Patient visit motivations were assessed using a forced yes/no survey.
- Visit appropriateness was evaluated using a modified DeAngelis tool.
Main Results:
- 25% of high-acuity visits were deemed inappropriate according to DeAngelis criteria.
- Perceived expertise of the tertiary care hospital (93.1%) and ease of accessing diagnostic tests (80.8%) were primary motivators for inappropriate visits.
- Patients often had primary care physicians but faced limitations in accessing them during off-hours.
Conclusions:
- Limited access to primary care physicians during off-hours and restricted availability of off-site testing contribute to PED overcrowding.
- Public policy interventions should focus on improving primary care access and diagnostic test availability to reduce inappropriate PED utilization.
Objectives:
High patient volumes have a deleterious effect on care in the pediatric emergency department (PED). Our study assessed the motivation for PED visits that could have been assessed by a primary care physician.
Methods:
We identified a convenience sample of patients presenting to the SickKids Hospital PED in June and July 2011 with a Paediatric Canadian Triage and Acuity Score 4 or 5. Patients completed a forced answer yes/no survey describing potential motivators for visiting the PED. Visit appropriateness was determined by a modified version of the DeAngelis tool, an explicit criteria-based tool frequently used for this purpose.
Results:
Of the included 635 patients with Paediatric Canadian Triage and Acuity Score 4 and 5, 25% were truly inappropriate as per DeAngelis criteria. Of these, perceived expertise at the tertiary care hospital (93.1%) and ease of getting tests (80.8%) were the most common reasons behind PED presentation.
Conclusions:
Patients presenting to our PED typically have primary care physicians; however, access to their physicians during off-hours and availability of off-site testing is limited. Public policy aimed at decreasing overcrowding in the PED should address these themes.
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