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Supervisory relationships in long-term care facilities: A comparative case study of two facilities using complexity
Astrid Escrig-Pinol1,2, Kirsten N Corazzini3, Meagan B Blodgett1
1Toronto Rehabilitation Institute, EnCOAR Team, University Health Network, Toronto, ON, Canada.
Journal of Nursing Management
|September 12, 2018
Summary
Effective supervisory support in long-term care facilities, characterized by quality interactions, enhances nurse performance. This leads to improved work environments and better resident care delivery.
Area of Science:
- Nursing Leadership
- Organizational Behavior
- Healthcare Management
Background:
- Long-term care facilities face challenges with staffing and resident care needs, impacting quality.
- Effective nursing leadership is crucial for high-quality care provision.
Purpose of the Study:
- To identify factors contributing to supervisory nurse performance in long-term care settings.
- To understand the role of supervisory support in enhancing nurse effectiveness.
Main Methods:
- Comparative case study utilizing a complexity science framework.
- Semi-structured interviews conducted with 20 participants across two facilities.
- Participant selection based on perceived supervisory support levels.
Main Results:
- The quality and quantity of supervisory relationships directly impact supervision effectiveness.
- Frequent, high-quality supervisor-staff interactions are key to effective support.
- Nurse supervisors thrive in environments promoting self-organization and role fluidity.
Conclusions:
- Effective supervisory support improves work environments and staff responsiveness to resident needs.
- Nurse managers providing strong supervisory support can enhance the quality of resident care.
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