Susan Callery-D'Amico1, Leslie M Sam2, Timothy H Grey1
11 R&D Quality Assurance, AbbVie Inc, North Chicago, IL, USA.
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Effective issue management within clinical quality management (QMS) focuses on "Issues that Matter" impacting patient safety and data integrity. This approach utilizes a corrective and preventive action (CAPA) process for critical issues, enhancing risk and knowledge management.
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