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The housing first technical assistance and training (HFTAT) implementation strategy: outcomes from a mixed methods
Dennis P Watson1, Emily Q Ahonen2, Valery Shuman3
1Center for Dissemination and Implementation Science, University of Illinois College of Medicine at Chicago, 1603 W Taylor St, Chicago, IL, 60612, USA. dpwatson@uic.edu.
The Housing First Training and Technical Assistance (HFTAT) Program effectively improved staff knowledge and program fidelity for the Housing First (HF) model. This multifaceted strategy, combining training and consultation, proved valuable for implementing complex supportive housing interventions.
Area of Science:
- Implementation Science
- Public Health Interventions
- Mental Health Services Research
Background:
- The Housing First (HF) model is a complex supportive housing intervention for individuals with serious mental illness and substance use disorders.
- Implementing HF requires significant individual and structural changes within organizations.
- The Housing First Training and Technical Assistance (HFTAT) Program was developed as a distance-based strategy to facilitate HF implementation.
Purpose of the Study:
- To evaluate the initial effectiveness of the HFTAT Program.
- To assess both individual-level (e.g., knowledge, attitudes, satisfaction) and structural-level (e.g., fidelity) outcomes.
- To understand the utility of a combined training and consultation approach for organizational change.
Main Methods:
- A mixed-method design was employed, collecting quantitative data at various time points and qualitative data at the end of the program.
- Participants included 113 staff and administrators from three HF programs across three states.
- Outcomes measured included satisfaction, HF knowledge acquisition and retention, attitudes toward evidence-based interventions, and program fidelity.
Main Results:
- Satisfaction with both training and consultation was high, with participants finding both components necessary.
- HF knowledge increased post-training and was retained at 3-month follow-up; attitudes toward evidence-based interventions improved over 6 months.
- Program fidelity scores improved across all participating programs over 9 months, though some elements of the strategy were less compatible with the work context.
Conclusions:
- The HFTAT Program is a well-liked and effective implementation strategy for the Housing First model.
- Multifaceted strategies and combined training/consultation approaches are valuable for complex intervention implementation.
- Narrative storytelling shows promise for overcoming attitudinal barriers, highlighting the importance of strategy-environment compatibility.
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