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Developing a digital communication training tool on information-provision in oncology: uncovering learning needs and
Sebastiaan M Stuij1, Nanon H M Labrie1, Sandra van Dulmen2,3,4
1Department of Medical Psychology, Academic Medical Centre, Amsterdam, The Netherlands.
BMC Medical Education
|September 26, 2018
Summary
This study explored learning needs and training preferences for oncological healthcare providers (HCP) to improve patient information-giving skills. Findings indicate e-learning should focus on practical skill transfer and personalized feedback for better cancer care communication.
Area of Science:
- Oncology
- Medical Education
- Health Communication
Background:
- Effective information-provision is vital for optimal cancer care but challenging in oncology.
- Healthcare providers (HCP) require enhanced skills in delivering information to cancer patients.
- E-learning offers a flexible solution for continuous professional development in oncology.
Purpose of the Study:
- To identify the learning needs of oncological HCP regarding patient information-provision.
- To explore HCP training preferences for a new digital learning tool focused on information-giving skills.
- To inform the development of user-centered e-learning for oncology communication.
Main Methods:
- Focus groups and interviews were conducted with oncological HCP.
- A qualitative inductive approach was used for analyzing verbatim transcripts.
- Data collection focused on learning needs and training preferences for a digital tool.
Main Results:
- HCP aim to enhance patient understanding through tailored information, structured delivery, and emotional support.
- Training preferences include e-learning closely linked to clinical practice.
- Desired features include peer/expert/patient feedback on skills, progress monitoring, and personalized learning paths.
Conclusions:
- E-learning for oncological HCP should prioritize practical skill transfer over knowledge acquisition.
- Effective e-learning should cater to individual needs, offer competence-based feedback, and incorporate input from various stakeholders.
- The goal is to improve the quality of information-giving in cancer care settings.
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