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Updated: Feb 4, 2026

Perspectives on Neuroscience
Published on: July 31, 2007
The effect of perspective taking on the mediation process.
Stefano Boca1, Maria Garro1, Isabella Giammusso1
1Department of Psychology, University of Palermo, Palermo, Italy, costanza.scaffidi@unipa.it.
Perspective taking, when combined with mediation, significantly reduces intergroup hostility in conflict situations. This strategy enhances intergroup relations by lessening negative consequences and promoting understanding.
Area of Science:
- Social Psychology
- Conflict Resolution Studies
Background:
- Previous research highlights the benefits of perspective taking in intergroup relations and conflict resolution.
- Psychological models suggest assuming a competitor's perspective reduces intergroup conflict and negative outcomes.
Purpose of the Study:
- To analyze the combined effect of perspective taking and mediation on intergroup hostility in a conflict setting.
- To corroborate psychological hypotheses on the positive impact of perspective taking.
Main Methods:
- Participants engaged in an epistolary debate between opposing ingroups and outgroups.
- A 2x2x2 between-subjects design manipulated conflict, perspective taking, and mediation.
- Intergroup hostility was measured using a feeling thermometer before and after interventions.
Main Results:
- In conflict scenarios, hostility levels decreased most significantly when mediation was paired with perspective taking.
- Perspective taking proved effective in reducing negative intergroup feelings.
Conclusions:
- The findings support the advantageous role of perspective taking in improving intergroup relations.
- Combining mediation with perspective taking is a highly effective conflict resolution strategy.
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