Related Experiment Videos
Laetitia May-Michelangeli1, Yasmine Sami1, René Amalberti1
1Service Évaluation et outils pour la qualité et la sécurité des soins (EvOQSS), direction de l'amélioration de la qualité et de la sécurité des soins, Haute Autorité de santé, 5, avenue du Stade-de-France, 93218 Saint-Denis-La-Plaine, France.
Abstract:
PROGRAMME FOR THE CONTINUOUS IMPROVEMENT OF TEAM WORK TO IMPROVE THE SAFETY OF PATIENT CARE.: The analysis of the causes of care-related adverse events shows that in order to improve safety, human and organisational factors must be taken into account, and action taken to target team work. Based on this observation, the French National Health Authority designed and tested with volunteer teams the Programme for the Continuous Improvement of Team Work, between 2013 and 2016. This programme provides professionals with a series of tools and methods to improve they way they work in a team. Eventually, the implementation of the programme will be a requirement for the certification of healthcare facilities.