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Updated: Feb 1, 2026

A Training Program Using an Agility Ladder for Community-Dwelling Older Adults
Published on: March 7, 2020
Cheryl Warren1, Amy A Lemieux, Nancy Phoenix Bittner
1Cheryl Warren, MSN, RN, is currently the Chief Clinical Integration Officer at Hallmark Health System, Medford, MA, with responsibility for Ambulatory Services, Case Management, Utilization Management, and Social Work, as well as strategic planning for transitions of care in the post-acute community. She has 14 years' experience in nursing leadership, specializing in case management. Amy A. Lemieux, PharmD, BS, is a pharmacist focusing on Transitions in Care at Hallmark Health System, Medford, MA. She is an adjunct faculty member of MCPHS University and WNEU College of Pharmacy. Amy was previously a clinical supervisor at Hallmark Health System and prior to that a clinical pharmacist at McLean Hospital. Nancy Phoenix Bittner, PhD, CNS, RN, is Vice President for Education at Lawrence Memorial/Regis College Nursing and Radiography Programs and Research Scientist at Hallmark Health System, Medford, MA. Her program of research is focused on cognitive processing nursing practice. She has had several research publications and presentations related to her research nationally and internationally.
The Community-based Care Transitions Program (CCTP) reduced hospital readmissions by 11% in high-risk elderly patients. This program improved care transitions and patient enrollment, demonstrating success in its first year.
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