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Patient factors that affect trust in physicians: a cross-sectional study
Agnus M Kim1, Jaekyoung Bae1, Sungchan Kang2
1Department of Health Policy and Management, Seoul National University College of Medicine, Seoul, Korea.
Patient perceptions, including stress and negative views of the healthcare system, significantly impact trust in physicians. Women and those with lower self-rated health reported less trust, highlighting the importance of patient traits in understanding physician trust.
Area of Science:
- Sociology of Health & Illness
- Health Services Research
- Medical Psychology
Background:
- Physician trust research traditionally focuses on physician attributes, potentially limiting understanding.
- Trust is relational, involving interactions between both patients and physicians.
- Korean patient trust in physicians requires investigation into patient-specific factors.
Purpose of the Study:
- To investigate patient traits influencing trust in physicians among Koreans.
- To explore how subjective patient perceptions affect trust in healthcare providers.
- To understand the role of patient predispositions in the patient-physician relationship.
Main Methods:
- Web-based survey of 1000 Korean adults (18-59 years) using proportionate quota sampling.
- Statistical analysis including t-tests, ANOVA, and ordinal logistic regression.
- Examination of associations between patient characteristics and trust in physicians.
Main Results:
- Negative health traits (stress, low self-rated health) and female gender were associated with lower physician trust.
- Negative attitudes toward the healthcare system strongly correlated with reduced trust.
- Recent healthcare utilization (hospitalization, outpatient visits) positively influenced trust.
Conclusions:
- Patient predispositions significantly influence trust in physicians.
- Understanding patient traits is crucial for addressing declining physician trust in Korea.
- Negative perceptions, rather than objective experiences, appear to be key drivers of low physician trust.
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