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Noise exposure and hearing status among call center operators

Malgorzata Pawlaczyk-Luszczynska1, Adam Dudarewicz1, Małgorzata Zamojska-Daniszewska1

  • 1Department of Physical Hazards, Nofer Institute of Occupational Medicine, Lodz, Poland.

Noise & Health
|December 6, 2018
PubMed
Summary

Call center operators experience daily noise exposure levels up to 79 dBA. While most have normal hearing, some show signs of high-frequency hearing loss and report related symptoms, warranting further investigation into noise-induced hearing loss risks.

Keywords:
call centercommunication headsethearing lossnoise exposure

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