Identifying Preanalytic and Postanalytic Laboratory Quality Gaps Using a Data Warehouse and Structured

Marsha A Raebel1, LeeAnn M Quintana1, Emily B Schroeder1

  • 1From the Institute for Health Research (Drs Raebel, Schroeder, and Sterrett and Mss Quintana, Shetterly, and Pieper), Kaiser Permanente Colorado, Denver; the Society to Improve Diagnosis in Medicine, Evanston, Illinois (Mr Epner); the Regional Laboratory, Kaiser Permanente Colorado, Aurora (Dr Bechtel); the Center for Health Research, Kaiser Permanente Northwest, Portland, Oregon (Dr Smith); the Regional Laboratory, Colorado Permanente Medical Group, Aurora (Dr Chorny); and the Quality and Safety Systems Branch, Division of Laboratory Systems, Centers for Surveillance, Epidemiology, and Laboratory Services, Centers for Disease Control and Prevention, Atlanta, Georgia (Dr Lubin).

Summary

This study explored how medical data warehouses can be used to find and fix quality issues in laboratory testing before and after the actual test is done. Most quality efforts focus on the test itself, but this work looked at when tests are ordered and how results are used. A team of experts used data from a medical data warehouse to find gaps in test ordering and monitoring. They found that many patients receiving certain drugs were not being monitored as often as guidelines recommend. A decision tool helped them choose which gaps to focus on based on guidelines and local priorities. The study shows that using data and working with different departments can help improve how tests are used and monitored, leading to better patient care.

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