Hospital pharmacy technicians practice and perceptions in France and Quebec, Canada

Area of Science:

• Pharmacy Practice
• Healthcare Workforce Studies
• Comparative Health Systems

Background:

• Hospital pharmacy technicians (HPTs) play a crucial role in medication management and patient care.
• Understanding HPTs' practice and perceptions is vital for optimizing pharmacy services.
• International comparisons can reveal best practices and areas for improvement in HPT roles.

Purpose of the Study:

• To describe the practice and perceptions of hospital pharmacy technicians in France and Quebec, Canada.
• To compare the work settings of HPTs in France and Quebec to identify key differences.
• To assess HPTs' views on training, skills, recognition, and interest in expanded roles.

Main Methods:

• A cross-sectional online survey was conducted in December 2016 and February 2017.
• The survey included sections on demographics, career choice, satisfaction, training, skills, recognition, and future opportunities.
• Response proportions between France and Quebec were compared using a chi-squared test.

Main Results:

• Respondents from France predominantly worked in large hospitals (87%) compared to Quebec (50%).
• Quebec HPTs were more involved in supporting pharmacists' clinical activities (29% vs. 4%).
• While job satisfaction was high in both regions, Quebec HPTs perceived their training as more sufficient (78% vs. 54%). Recognition was low in both regions (13%).

Conclusions:

• Hospital pharmacy technicians in France and Quebec share overall job satisfaction.
• Both groups expressed interest in increased recognition and expanded responsibilities, particularly in training and pharmacist support.
• Significant differences exist in the scope of practice and training perceptions between French and Quebec HPTs.