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Published on: October 11, 2024
Parent perspectives on multidisciplinary pediatric hearing healthcare
Ursula M Findlen1, Prashant S Malhotra2, Oliver F Adunka2
1Nationwide Children's Hospital- Division of Clinical Therapies, 700 Children's Drive, Suite T3D, Columbus, OH, 43205, USA; The Ohio State Wexner Medical Center, College of Medicine, Department of Otolaryngology - Head & Neck Surgery, OSU Eye and Ear Institute, 915 Olentangy River Road, Columbus, OH, 43212, USA.
Parents reported high satisfaction with pediatric hearing care, but a one-day multidisciplinary assessment could be overwhelming. Improving information on functional hearing is key for family-centered care.
Area of Science:
- Pediatric Audiology
- Family-Centered Care
- Healthcare Delivery Models
Background:
- Family-centered healthcare emphasizes parental involvement in pediatric care.
- Limited understanding exists regarding family perceptions of multidisciplinary team models in pediatric hearing clinics.
Purpose of the Study:
- To evaluate parent experiences with a one-day multidisciplinary assessment in pediatric hearing healthcare.
- To identify strengths and weaknesses in the current multidisciplinary team model from a parent perspective.
Main Methods:
- Collected and analyzed quantitative and qualitative parent survey responses post-assessment.
- Utilized descriptive analysis for quantitative data and content analysis for qualitative themes.
- Compared separate analyses of quantitative and qualitative data to identify convergent and divergent findings.
Main Results:
- High overall satisfaction was reported by parents.
- Parents sometimes felt overwhelmed by information and unclear about specific disciplinary roles.
- Inadequate information regarding functional hearing (social/academic impact) was a noted weakness.
- Findings led to a shift from a multidisciplinary to an interdisciplinary care coordination model.
Conclusions:
- Parental perspectives are crucial for family-centered care and can impact child development.
- Systematic evaluation of parent experiences can refine service delivery for children with hearing loss.
- Optimizing communication and care coordination enhances outcomes for children with hearing loss.
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