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Development of Patient-Inclusive Teams: Toward a Structured Methodology
Marie-Pascale Pomey1, Paule Lebel2, Nathalie Clavel3
1Public health physician and professor at the University of Montreal. She is also a researcher at the Centre hospitalier universitaire de Montréal (CRCHUM), research chair in Technology Assessment and Advanced Practices and co-director of the Centre of Excellence on Partnership with Patients and the Public.
Abstract:
Over the last few years, the role of patients in the health system has become essential to improving the quality of care and services. However, the literature shows that patient engagement is not always ideally applied to improve the quality and safety of care and that patient engagement can be tokenistic. Through experiences conducted in Quebec, it is possible to outline a structured process involving both professional stakeholders and patients that illustrates optimal conditions to be applied for successful teamwork involving patients.
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