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Patient Roles in Engagement-Capable Environments: Multiple Perspectives.

Paula Rowland1, Mireille Brosseau2, Claudia Houle3

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This study introduces an interactionist perspective on patient roles, emphasizing their evolution through social dynamics within healthcare settings. Understanding these evolving roles is key to creating effective engagement-capable environments.

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Area of Science:

  • Healthcare Engagement
  • Sociology of Health
  • Patient-Centered Care

Background:

  • Engagement-capable environments define patient roles functionally.
  • Existing frameworks often overlook the dynamic nature of these roles.
  • Patient engagement is crucial for healthcare quality and effectiveness.

Purpose of the Study:

  • To introduce an interactionist perspective on patient roles.
  • To explore how social interactions and context shape patient roles.
  • To highlight the link between diverse patient roles and engagement-capable environments.

Main Methods:

  • Qualitative case study analysis.
  • Drawing on a case example from the Health Standards Organization (HSO).
  • Theoretical application of interactionist role theory to patient engagement.

Main Results:

  • Patient roles are not static but evolve through social interactions.
  • Contextual demands significantly influence how patient roles are performed.
  • Engagement leaders must consider both functional and interactive aspects of patient roles.

Conclusions:

  • An interactionist perspective offers a richer understanding of patient roles.
  • Recognizing multiple, evolving patient roles enhances engagement-capable environments.
  • Integrating functional and interactive role considerations is vital for healthcare organizations.