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The Capacity for Patient Engagement: What Patient Experiences Tell Us About What's Ahead
1Citizen-patient who volunteers across Canada and internationally to expand system partnerships with patients, carers and communities. Her work since 2008 earned her recognition as Canada's first Patient Safety Champion and faculty appointment at the University of British Columbia.
Abstract:
Although great achievements in patient engagement merit celebration, many patient collaborators recognize growing gaps are straining the promise of seamless partnership. Recruitment is failing to keep pace with demands for diversity and expertise. Attempts to sustain enthusiasm face volunteer burnout and dropout. The investment in professional capacity to partner with patients contrasts sharply with the missing equivalent for patients asked to meet ever more demanding roles. While peer-led initiatives attempt self-help, more is needed to support patients to fulfill the potential for fully diverse, competent and fulfilling collaboration across all facets of healthcare.
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