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Patient work from a context and time use perspective: a mixed-methods study protocol.

Kathleen Yin1, Teresa Harms2,3, Kenneth Ho4

  • 1Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University, Sydney, New South Wales, Australia.

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|December 24, 2018
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Summary

Understanding patient work in type 2 diabetes self-management is crucial. This study uses digital devices and interviews to capture the full patient experience, offering insights into effective self-management strategies.

Keywords:
body-worn camerasburden of diseasemixed-methods studypassive data collectionpatient worktime-use diary

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Area of Science:

  • Health Services Research
  • Patient Experience
  • Chronic Disease Management

Background:

  • Self-management is promoted for chronic conditions but patient effort is often overlooked.
  • Many individuals face challenges in effectively practicing self-management.
  • The concept of 'patient work' offers a framework to understand the patient's perspective on self-management tasks, effort, time, and context.

Purpose of the Study:

  • To capture the full spectrum of patient work in type 2 diabetes with chronic comorbidities.
  • To utilize a novel approach combining digital observation and qualitative data.
  • To gain comprehensive insights into effective self-management strategies applicable to other chronic conditions.

Main Methods:

  • Mixed-methods observational study design.
  • Involves prestudy interviews, 24-hour digital device observation (camera, time-use diary), and poststudy interviews.
  • Purposive sampling of adults with type 2 diabetes and comorbidities, ensuring gender balance and varied medication use (insulin vs. oral).

Main Results:

  • Thematic analysis of interviews to understand health behaviors and motivations.
  • Analysis of digital device and diary data to quantify duration, time, context, and patterns of health-related behaviors.
  • Identification of key components and challenges within patient work for type 2 diabetes self-management.

Conclusions:

  • This study provides a detailed understanding of the 'patient work' involved in managing type 2 diabetes.
  • Findings offer insights into optimizing self-management support for patients with chronic conditions.
  • The novel methodology can be extended to study patient work in other chronic disease contexts.