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Factors Precipitating Calls to a Help Hotline: A Comparison of Whites, Blacks, and Hispanics

Mary Cuadrado1, Ibrahim S Malick2

  • 1Criminal Justice Program, Mercy College, 555 Broadway, Mahoney Hall B06, Dobbs Ferry, NY, 10522, USA. Mcuadrado1@mercy.edu.

Journal of Gambling Studies
|January 4, 2019
PubMed

Insights

Problem gamblers

Area of Science:

  • Public Health
  • Behavioral Science
  • Sociology

Background:

  • Problem gambling is a significant public health issue.
  • Common reasons for seeking help include financial, legal, and relationship problems.
  • Previous research has not examined ethnic variations in these reasons.

Purpose of the Study:

  • To investigate if reasons for calling gambling help hotlines differ across ethnic groups.
  • Specifically, to determine if Hispanic problem gamblers are more likely to cite relationship problems.

Main Methods:

  • Analysis of data from 826 problem gamblers contacting the Florida Council on Compulsive Gambling.
  • Comparison of self-reported reasons for calls across different ethnic groups.

Main Results:

  • Financial problems were the most common reason for calls across all ethnic groups.
  • Among non-financial reasons, Hispanic callers were significantly more likely to report relationship problems.
  • White callers were more likely to report legal problems for non-financial reasons.

Conclusions:

  • Problem gambling help-seeking motivators vary by ethnicity.
  • Targeted outreach strategies may be needed for different ethnic groups.
  • Understanding ethnic-specific reasons can improve problem gambling interventions.

Keywords:
BlacksEthnicityHelp hotlineHispanicsTreatment motivatorsWhites

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