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Emergency psychiatric services in Roozbeh Hospital: A qualitative study of the staff's experiences
Mahtab Motamed1, Seyyed Taha Yahyavi1, Vandad Sharifi1
1Department of Psychiatry, Tehran University of Medical Sciences, Tehran, Iran.
Purpose:
This study aims to explore how psychiatric residents and nurses experience the conditions of psychiatric emergency services.
Design And Methods:
This qualitative study was carried out using content analysis. Data were collected through unstructured interviews conducted during three focus groups.
Findings:
The results of the focus groups were classified into the following five categories of issues influencing the staff's experiences: repetitive problems, long wait times, ambiguity, insecurity, and stability.
Practice Implications:
Improving the staff's communication skills and educating them on how to manage violence, establishing a well-functional system of triage, and optimizing bed management and discharge planning are among several potential strategies that might be considered to improve the quality of care in psychiatric emergency services.
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