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Design and evaluation of an assertiveness communication training programme for nursing students.
Mieko Omura1, Tracy Levett-Jones2, Teresa E Stone3
1School of Nursing and Midwifery, Faculty of Health and Medicine, The University of Newcastle, Callaghan, New South Wales, Australia.
Journal of Clinical Nursing
|January 31, 2019
Summary
Japanese nursing students reported high satisfaction with an evidence-based assertiveness communication workshop, highlighting its importance for safe patient care and clinical practice.
Area of Science:
- Nursing Education
- Communication Skills Training
- Patient Safety
Background:
- Assertive communication is crucial for patient safety in healthcare.
- This study addresses the need for effective communication training for nursing students.
- Enhancing students' ability to communicate safety in clinical practice is a key objective.
Purpose of the Study:
- To design and implement an evidence-based assertiveness communication workshop for Japanese nursing students.
- To evaluate nursing students' satisfaction with the developed assertiveness communication training program.
Main Methods:
- A culturally appropriate, evidence-based assertiveness communication workshop was developed using Gagne's principles.
- The workshop was implemented for third-year nursing students in Japan.
- Student satisfaction was assessed using the Satisfaction with Assertiveness Communication Training Program Survey and analyzed with descriptive statistics.
Main Results:
- 111 out of 150 students (74% response rate) participated.
- The overall mean satisfaction score was 4.12, indicating high student satisfaction.
- Students reported high agreement with most survey items, with slightly lower scores for confidence and role-play practice.
Conclusions:
- The study supports continued investment in assertiveness communication training for nursing students.
- Assertive communication is essential for safe nursing practice.
- Culturally sensitive training is particularly relevant in hierarchical healthcare settings.
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