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Related Concept Videos

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Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
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Related Experiment Video

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A Systematic Approach to Understanding and Implementing Patient-Centered Care.

Diane Stollenwerk1, Lauren Birchfield Kennedy2, Lauren S Hughes3

  • 1StollenWerks, Baltimore, MD.

Family Medicine
|February 9, 2019
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Summary

Family Medicine for America's Health (FMAHealth) engaged patients and stakeholders to transform primary care. They developed three collaborative projects for practice, governance, and policy advancements.

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Area of Science:

  • Healthcare Management
  • Primary Care Transformation
  • Patient Engagement Strategies

Background:

  • Family Medicine for America's Health (FMAHealth) initiated a strategic plan in 2014.
  • An Engagement Tactic Team was formed with dual objectives: patient partnership in primary care and strengthened alliances with other professions.

Purpose of the Study:

  • To engage patients as partners to achieve the triple aim in primary care.
  • To foster collaboration with other primary care professions and stakeholders for a unified voice.
  • To develop a sustainable and scalable approach to patient-centered care.

Main Methods:

  • The team focused on developing a strategic approach rather than solely on actions.
  • Three key projects were initiated, utilizing collaborative partnerships.
  • These projects addressed patient-centered care at practice transformation, organizational governance, and policy-making levels.

Main Results:

  • The strategic approach emphasized the importance of process in achieving objectives.
  • Collaborative partnerships were leveraged across various organizations.
  • Initiatives spanned practice, organizational, and policy domains to advance patient-centered care.

Conclusions:

  • Implementing patient-centered care requires a deliberate and well-structured approach.
  • Collaboration and strategic partnerships are crucial for advancing primary care.
  • Sustained efforts across practice, governance, and policy are essential for meaningful transformation.