Evaluation of Technology Use in an Inter-Disciplinary Patient-Centered Health Care Team

Health care services are facing challenges with carrying out individualised treatment to an ageing population prone to chronic conditions and multi-morbidities. The research project Patients and Professionals in Productive Teams aims to study different patient-centered teamwork service models. This paper presents an evaluation on the technology support in a patient-centered health care team providing services to elderly people with chronic conditions and multi-morbidities in the transition from hospital to a home setting. The team had employees both from a university hospital and municipal health services. Qualitative research methods were applied in the evaluation of the technology use and information flow. The results showed that two information systems were used, that were not integrated and caused double manual work and registrations by the health care professionals. A benefit was that information sharing was improved between the hospital and municipal health care services, but the constraint was added workload.