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Speech recognition for clinical documentation from 1990 to 2018: a systematic review
Suzanne V Blackley1, Jessica Huynh2, Liqin Wang2,3
1Clinical and Quality Analysis, Information Systems, Partners HealthCare, Boston, Massachusetts, USA.
Speech recognition (SR) technology impacts clinical documentation accuracy and efficiency, though research findings are mixed. Further investigation is needed for SR use in diverse clinical settings beyond radiology.
Area of Science:
- Medical Informatics
- Health Services Research
Background:
- Speech recognition (SR) technology is increasingly adopted for clinical documentation.
- Existing research on SR's impact is varied, with differing methodologies and outcomes.
Purpose of the Study:
- To systematically review and synthesize literature on SR technology in clinical documentation.
- To assess SR's effects on document accuracy, provider efficiency, and institutional costs.
Main Methods:
- A comprehensive literature search was conducted across 10 databases for articles published between 1990 and 2018.
- Included articles were analyzed for research topics, medical domains, SR systems, and key findings.
Main Results:
- 122 articles were reviewed, with significant focus on radiology and emergency medicine.
- Productivity and documentation time showed mixed results; turnaround time consistently decreased.
- Error rates varied widely (4.8%-71% for documents, 7.4%-38.7% for word error rates).
- Cost impacts were mixed, with more studies reporting decreases than increases.
- Nuance Communications was the most common SR vendor studied.
Conclusions:
- Research on SR for clinical documentation is heterogeneous, hindering definitive conclusions.
- SR's expanding use beyond radiology necessitates further research into its effectiveness in varied clinical environments.
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