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Telejustice: Reaching Incarcerated Veterans via Telehealth
1is the director of Telehealth at the VA Northwest Health Network (VISN 20) and an assistant professor of psychiatry at the Department of Psychiatry, Oregon Health and Science University, both in Portland, Oregon.
Telehealth enhances the efficiency of Veterans Justice Outreach program specialists. This technology expands the delivery of crucial services to veterans, improving access to justice and support.
Area of Science:
- Health Services Research
- Justice System Reform
- Veterans Affairs
Background:
- The Veterans Justice Outreach (VJO) program aims to assist justice-involved veterans.
- Traditional service delivery models face challenges in efficiency and reach.
- There is a need for innovative approaches to support VJO program specialists.
Purpose of the Study:
- To evaluate the impact of telehealth on specialist efficiency within the VJO program.
- To explore how telehealth can expand the delivery of VJO services.
- To assess the potential of telehealth in improving veteran access to justice-related support.
Main Methods:
- Implementation of telehealth services for VJO program specialists.
- Analysis of specialist workload and service delivery metrics before and after telehealth adoption.
- Qualitative assessment of specialist and veteran experiences with telehealth.
Main Results:
- Telehealth adoption led to measurable improvements in specialist efficiency.
- Expanded reach of VJO services to a wider veteran population.
- Positive feedback from specialists regarding the utility and feasibility of telehealth.
Conclusions:
- Telehealth is a viable and effective method for enhancing VJO program operations.
- Integrating telehealth can significantly improve the efficiency and scope of services for justice-involved veterans.
- The VJO program can leverage telehealth to better serve the veteran community.
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