Evaluation of E-Consults in the VHA: Provider Perspectives
Catherine Battaglia1, Anne Lambert-Kerzner1, David C Aron1
1is a nurse scientist, is a health services researcher, is a physician, and is a health research specialist, all at VA Eastern Colorado Health Care System in Denver. is a physician and is a research health science specialist at Louis Stokes Cleveland VA Medical Center in Ohio. is a clinical consultant at the VA Office of Specialty Care Services in Washington, DC. is a research health science specialist and qualitative resources coordinator, is a physician, and is a research investigator, all at VA Puget Sound Health Care System in Seattle, Washington. Dr. Battaglia, Dr. Lambert-Kerzner, Dr. Sayre, Dr. Ho, Ms. Haverhals, Dr. Au, and Dr. Helfrich are affiliated with the VA's Seattle-Denver Center of Innovation. Dr. Battaglia, Dr. Lambert-Kerzner, and Dr. Ho have faculty appointments at the University of Colorado in Aurora. Dr. Aron is a professor at Case Western Reserve University in Cleveland, Ohio. Dr. Sayre, Dr. Au, and Dr. Helfrich have faculty appointments at the University of Washington in Seattle.
Abstract:
As VHA expands the use of e-consults, this study suggests that they often are more timely than are face-to-face consultations.
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