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Jumping in and Out of the Dirty Water… Learning from Stories while Doing Social Science
1Department of Communication Studies, Organizational Communication and Technology, The University of Texas at Austin.
Abstract:
The pursuit of knowledge surrounding health-related issues during disasters, emergencies, and crises, can be delicate and challenging. Social scientists use a host of research methods to design and execute studies with the goal of making intellectual contributions. During extended field work following Hurricane Harvey in the Greater Houston area, our team collected data - interviews, observations, and private social media - from citizens, emergency responders, and volunteer rescuers. Yet sometimes the data collected, analyzed, and reported in published findings is only part of the research story. The researchers' experiences, both in the field as well as their past, can serve as personal-sensemaking devices. Integrating these stories can help scientists build trust and collect meaningful data, well beyond what is anticipated. In this essay, I share such examples, related to dirty water: temporarily health-compromised individuals, and responders doing double duty. Below the surface, there are many more opportunities for health communication to make an impact in times of crisis.
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