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[Evaluating quality and safety in long term care: results from the experimentation of the Smart Star model]
Massimiliano Panella1, Angelo Di Dio1, Alessandro Rubino1
1Università del Piemonte Orientale, Dipartimento di Medicina Traslazionale, Novara, Italy.
Abstract:
The Smart Star model is a rating system to evaluate the quality of care in nursing homes for the elderly; it uses a five star rating score. We tested the model in a sample of 16 nursing homes in Italy. The Smart Star model showed to be effective in the multidimensional evaluation of the performance of nursing homes. One of the major strengths of the model consisted in its flexibility of application, that suggested its possible adaptation for different areas of healthcare.
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