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Extending Three Existing Models to Analysis of Trust in Automation: Signal Detection, Statistical Parameter

Thomas B Sheridan1

  • 1Massachusetts Institute of Technology, Lexington, USA.

Human Factors
|February 28, 2019
PubMed
Summary
This summary is machine-generated.

This study proposes three quantitative models for trust in automation, adapting existing frameworks for signal detection, parameter estimation, and control systems. These models offer new ways to measure and understand trust in human-system interactions.

Keywords:
automationcognitioncognitive architecturescognitive modelingexpert systemshuman–automation interactionindividual differencesmathematical modelingmethods and skillstrust in automation

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Area of Science:

  • Human-Computer Interaction
  • Automation Systems
  • Cognitive Science

Background:

  • Existing literature on trust in automation lacks standardized definitions and frameworks.
  • Diverse theoretical perspectives complicate the measurement and application of trust in automation.

Purpose of the Study:

  • To propose three quantitative models for assessing trust in automation.
  • To adapt existing scientific models for application to trust in automation.
  • To provide a foundation for quantitative trust measures in human-system interaction design.

Main Methods:

  • Reviewed existing trust-in-automation literature, definitions, and frameworks.
  • Reinterpreted and revised three established quantitative models: signal detection, statistical parameter estimation calibration, and internal model-based control.
  • Applied these revised models to the context of trust in automation.

Main Results:

  • Developed three quantitative models for trust in automation.
  • Presented quantitative and graphical representations of the trust models.
  • Discussed measures for trust and trust calibration with illustrative examples.

Conclusions:

  • The proposed quantitative models can be applied to provide objective trust measures in future research and system design.
  • The models offer a unified approach to understanding trust across different automation contexts.
  • Facilitates improved human-system interaction design through quantifiable trust assessment.