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The Learning Exchange, a Community Knowledge Commons for Learning Networks: Qualitative Evaluation to Test

Daniel McLinden1,2, Sarah Myers3, Michael Seid3,4

  • 1Department of Pediatrics, College of Medicine, University of Cincinnati, Cincinnati, OH, United States.

JMIR Formative Research
|March 15, 2019
PubMed
Summary

The ICNExchange platform is an acceptable, feasible, and useful tool for knowledge management and exchange within the ImproveCareNow (ICN) Network. Its design principles are applicable to other chronic care learning networks.

Keywords:
community networksdatabase management systemsintersectoral collaborationknowledge managementpatient-centered carequality improvement

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Area of Science:

  • Health Informatics
  • Knowledge Management Systems
  • Collaborative Learning in Healthcare

Background:

  • Learning Networks are distributed systems designed for large-scale collaboration to enhance health and healthcare delivery.
  • Effective information and knowledge creation and sharing are crucial for the success of these networks.

Purpose of the Study:

  • To describe the Learning Exchange platform, a scalable knowledge management system developed for the ImproveCareNow (ICN) Network.
  • To assess the platform's acceptability, feasibility, and utility in facilitating knowledge sharing for pediatric inflammatory bowel disease outcomes.
  • To evaluate the Learning Exchange as a potential model for other healthcare communities.

Main Methods:

  • Acceptability was determined by tracking user growth and activity levels.
  • Feasibility was assessed through user engagement metrics (log-in to active user conversion) and user surveys.
  • Utility was evaluated by analyzing the types of community work facilitated by the platform.

Main Results:

  • The ICNExchange platform has over 1000 users, supporting resource sharing across all ICN care centers.
  • Users reported that the platform facilitated their work and improved their ability to access relevant resources.
  • The platform demonstrated success in supporting collaborative efforts within the ICN Network.

Conclusions:

  • The ICNExchange platform is a viable, practical, and beneficial tool for knowledge management and exchange within the ICN.
  • The platform's design principles are adaptable and can be extended to other chronic care Learning Networks.
  • The study highlights the importance of tailored knowledge management systems in supporting distributed learning health systems.