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Student nurses' lived experience of patient safety and raising concerns
Melanie Fisher1, Matthew Kiernan1
1Faculty of Health & Life Sciences, University Of Northumbria, Newcastle, Coach Lane Campus, Benton, Newcastle upon Tyne NE7 7XA, United Kingdom of Great Britain and Northern Ireland.
Introduction:
Following the investigation into the Mid Staffordshire Hospital (United Kingdom) and the subsequent Francis reports (2013 and 2015), all healthcare staff, including students, are called upon to raise concerns if they are concerned about patient safety. Despite this advice, it is evident that some individuals are reluctant to do so and the reasons for this are not always well understood.
Study Aim:
This research study provides an insight into the factors that influence student nurses to speak up or remain silent when witnessing sub-optimal care.
Design:
An interpretive phenomenological study using the principles of hermeneutics. The study took place in one university in the North of England and the sample consisted of twelve adult nursing students.
Methods:
Following ethical approval and informed consent, each participant took part in individual semi-structured interviews over a three-year period. Data was transcribed and analysed using 'Framework for Applied Policy Research'.
Findings:
Four key themes were identified: context of exposure, fear of punitive action, team culture and hierarchy. On the one hand, students recognised there was a professional obligation bestowed upon them to raise concerns if they witnessed sub-optimal practice, however, their willingness to do so was influenced by intrinsic and extrinsic factors. Students have to navigate their moral compass, taking cognisance of their own social identity and the identity of the organisations in which they are placed.
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