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Using machine learning to translate applicant work history into predictors of performance and turnover
Sima Sajjadiani1, Aaron J Sojourner2, John D Kammeyer-Mueller2
1Organizational Behaviour and Human Resources Division.
Machine learning models can predict job performance using work history data. Relevant experience and seeking better jobs improve outcomes, while avoiding bad jobs may indicate negative future performance.
Area of Science:
- Industrial-Organizational Psychology
- Machine Learning Applications
- Human Resources Management
Background:
- Traditional work history assessment lacks systematic methods for predicting future job success.
- Resumes and applications are common screening tools, but their predictive validity is debated.
- Developing interpretable measures from work history data is crucial for effective applicant screening.
Purpose of the Study:
- To apply machine learning to job application data for creating interpretable measures of work experience.
- To predict future work outcomes using novel metrics derived from past employment.
- To evaluate the model's effectiveness in improving selection processes and reducing adverse impact.
Main Methods:
- Utilized machine learning techniques on job application data, including job descriptions and reasons for job changes.
- Developed interpretable measures: work experience relevance, tenure history, and turnover history (avoiding bad jobs, approaching better jobs).
- Empirically tested the model on a large longitudinal sample of 16,071 public school teaching applicants.
Main Results:
- Work experience relevance and a history of seeking better jobs positively predicted work outcomes.
- A history of avoiding bad jobs was associated with negative work outcomes.
- The model demonstrated potential to enhance selection quality and reduce adverse impact compared to conventional methods.
Conclusions:
- Machine learning offers a systematic approach to translating work history into predictive measures of job performance.
- Specific patterns in work history, such as relevance and proactive job seeking, are key indicators of future success.
- This approach can improve hiring decisions in fields like education, leading to better performance and reduced turnover.
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